Last updated: July 2026
Gough Signature Exteriors Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you contact us, request a quotation, use our services, or visit our website.
Information We Collect
We may collect personal information that you provide to us, including your name, email address, telephone number, property or service address, details about the services you require, photographs or files you choose to send us, and any other information you provide when contacting us.
We may also collect limited technical information when you use our website, such as information collected through cookies and similar technologies. Please see our Cookie Notice for further information.
How We Use Your Information
We may use your personal information to:
We only use your personal information where we have a lawful basis to do so. Depending on the circumstances, this may include taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, or pursuing our legitimate business interests where your rights do not override those interests. the appropriate lawful basis depends on the specific purpose for which information is used.
How We Share Your Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business and provide our services, such as our website, email, payment, accounting, or IT providers. We may also disclose information where required by law.
Where third parties process personal information on our behalf, we take reasonable steps to ensure that information is handled appropriately and securely.
How Long We Keep Your Information
We only keep your information for as long as reasonably necessary for the purpose for which it was collected, including to meet an legal, accounting, or reporting requirements.
The length of time we retain information will depend on the nature of our relationship with you and any applicable legal requirements.
How We Protect Your Information
We take reasonable steps to protect the personal information we hold against unauthorised access, loss, misuse, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Your Data Protection Rights
Under UK data protection law, you may have rights relating to your personal information, including the right to request access to your information, ask us to correct inaccurate information, request deletion in certain circumstances, restrict or object to certain uses of information, and request the transfer of certain information.
These rights depends on the circumstances and may not apply in every case.
To exercise your rights or ask a question about how we use your information, please contact us using the details below.
Cookies
Our website uses cookies and similar technologies to help the website function and understand how it is used.
For further information about the cookies used on our website and your choices, please see our Cookie Notice.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact Gough Signature Exteriors Ltd via:
Making a Complaint
If you have concerns about how we handle your personal information, please contact us first so we have an opportunity to address them.
You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's data protection regulator.
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